Due to the digital nature of our Spine project files, all sales are final. Once a file is purchased and the download link is generated, the item cannot be returned. We do not offer refunds, exchanges, or cancellations for digital downloads.
We offer a 7-day return policy for our online courses. If you are unsatisfied with your program, you may request a full refund within 7 days of your purchase date by contacting us at arman@armanimation.com.
If you experience any problems downloading or opening your files, please contact us within 7 days of purchase. We are happy to assist with technical issues or replace corrupted files.
Please verify you have the correct version of Esoteric Software Spine required to open the project files before making a purchase. Minimum software requirements are listed on each product page.